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Request a public record

Submit a request for public records. Track the status and view documents released to the public.

Need to know

  • Anyone can file a request.
  • You can submit an anonymous request.
  • Don't put personal information, like your social security number, in your request.
  • You will get a response in 10 days.
  • There is no charge to review records, but you may need to pay for paper copies.

Before you start

Some records are already available online.

Anonymous requests

You are not required to include any contact information with a request. If you submit an anonymous request you will not receive updates about your request or be able to log in to access documents.

You will need to check the records request archive for a response. If we have questions about your request and they go unanswered, this could result in a denied request.

Steps

1. Make your request

Complete the online request form. Be as specific as possible in your description. This helps us find exactly what you are looking for. Include:

  • Dates or a date range
  • Departments involved
  • Names of City employees involved
  • You can upload files if you want to.

Include your contact information if you want to get updates or if you want the information mailed to you.

2. Track the progress

If you create an account, you can track the progress of your request online. You’ll get email updates and you can also login to check on your request.

3. Respond to any questions

If we have questions about your request, you will get a notification. Respond promptly through the messaging tool so we can provide the records in a timely manner.

3. View the records

When the records are ready to view, you will get an email with a link to them.

If you submit anonymously you will not get updates. You can check the record request archive for your request. Once we process your request, we will include it there. If you don’t see it, you can call us for an update.

What's next

We will determine if we have disclosable records within 10 days after we get your request. If your request is complex, we may take a 14-day extension to determine whether responsive records exist.

If disclosable records exist, we will provide the records within a reasonable timeframe. Response times can vary depending on the types and volume of records requested.

Redactions and denied requests

Some records are considered exempt from disclosure to protect privacy, security, and other sensitive matters. This means we may redact certain parts or deny the request.

Examples of exempted records:

  • Personnel records
  • Attorney/Client privileged
  • Pending litigation
  • Draft documents
  • Ongoing police investigations

If a request is overly broad, it could also be denied. If you are not sure what to ask for, contact us before you make the request.

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